Digital support for every side of your resort.
Help guests find answers, turn reservation interest into conversations, give resort teams fast access to approved procedures, and keep leadership informed—all through practical tools shaped for RV resorts.
RESORT TRAINED. AI-POWERED. HUMAN SUPPORTED.
Choose the support your resort needs.
Each capability can stand alone or work together as a connected system for guests, prospects, frontline teams and resort leadership.
Support for guests. Support for the team behind the experience.
My Resort Host builds custom-designed tools for the two sides of resort operations: the people you welcome and the people who keep your property running.
Guest Host
A 24/7 digital concierge that helps guests and prospects get confident answers and a clear next step.
- Website, QR, and social-media assistance
- Resort information, rules, amenities, and local guidance
- Reservation, rental, and sales handoff
- Contact capture and staff alerts
Operations Host
A private staff operations host that delivers approved SOP guidance when the right next step matters.
- Resort SOPs, policies, and employee Q&A
- Tiered escalation and after-hours guidance
- Named contacts, roles, and routing
- Safety, incident, and lot-direction support
Complete Resort Host
Two distinct assistants, working from custom-built knowledge bases for your guests and your team.
- Everything in Guest Host
- Everything in Operations Host
- Separate guest and staff experiences
- Coordinated handoffs and improvement priorities
What each solution is built to do
Every assistant is brand-matched and built around your own property information, policies, people, and priorities.
| Core capability | Guest Host | Operations Host | Complete Resort Host |
|---|---|---|---|
| 24/7 guest and prospect assistance | ✓ | — | ✓ |
| Reservations, rentals, and sales handoff | ✓ | — | ✓ |
| Private staff-facing SOP assistant | — | ✓ | ✓ |
| Tiered escalation and after-hours guidance | — | ✓ | ✓ |
| Named contact, role, and handoff instructions | — | ✓ | ✓ |
| Ongoing knowledge-base updates and review | ✓ | ✓ | ✓ |
Not sure where to start?
Book a brief conversation and we’ll recommend the right support for your resort.
Not sure which capability fits your resort?
Tell me what you’re trying to improve, and I’ll help you identify the most practical place to start.