For guests, prospects & owners

A helpful resort host—available whenever questions come up.

Guest Host gives visitors clear, resort-approved answers about stays, amenities, local recommendations, rentals, and ownership—without asking your team to repeat the same answers all day.

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Built around your property, brand, resort information, and preferred handoffs—not generic AI answers.

Trial Run Resort HostAvailable
What should I know before I arrive?
Welcome informationYour Resort Host can provide check-in guidance, amenity details, resort rules, directions, and local Petoskey-area ideas using your own approved information.
Can I talk with someone about a rental or ownership?
Yes. When a question needs a person, the assistant provides the correct next step and routes the guest to the right resort contact.
Illustrative Trial Run demonstration. Every assistant is customized to its property.
Answers that move people forward

Helpful for guests. Useful for your team.

Visitors ask naturally. Guest Host gives them a clear answer or a clear next step—so they feel looked after and your staff can focus on the moments that need a person.

1

Ask naturally

Guests can ask about arrivals, amenities, rules, nearby ideas, rentals, ownership, or almost anything else about their stay.

2

Get a useful answer

Responses are built from the resort information you approve, in the voice and tone that fits your property.

3

Reach the right person

When a guest needs help from your team, the assistant sends them to the correct contact or booking path.

A concierge built for your property

More than a website chat box.

Guest Host gives guests fast answers while keeping your people, policies, and preferred customer experience at the center.

  • 24/7 website concierge
  • Resort rules, amenities, and stay details
  • Arrival and on-property guidance
  • Local-area recommendations
  • Rental, reservation, and sales handoffs
  • Website, QR, and social-media access
  • Contact capture and staff alerts
  • Ongoing question review and refinement
Example: A prospective guest asks about a stay
AnswerProvides approved information about the resort, its amenities, policies, and the experience guests can expect.
GuideOffers the appropriate booking, rental, ownership, or staff-contact next step.
ProtectDoes not invent availability, pricing, policies, or commitments beyond the information you approve.
ConnectRoutes the conversation to a named contact or live booking path when personal help is appropriate.
See it with your own resort in mind

Let’s make every guest question feel like a warm welcome.

Book a brief phone or video conversation. We’ll talk through your property, the questions guests ask most, and how a Guest Host can support your team.

Book a Demo